Novi Motive Authorized Goodyear Dealer Tire and Auto Repair Novi,Michigan
||

Family Owned & Operated

We Diagnose & Fix Problems The First Time

We Service All Makes & Models

FREE Shuttle Service See Store for Details

Rental Cars Available

Car Care Tips

Speak Up: Talking with Your Novi Motive Authorized Goodyear Dealer Service Advisor

About 80% of the vehicles on Novi roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't performing as well as they could be - thousands right here in Michigan. Some of the maintenance issues are minor. Others represent serious safety concerns.

There are many reasons Novi drivers neglect their routine car care. Some of the more common ones are complacency, lack of confidence, lack of trust and budget issues.

Modern vehicles are amazingly reliable compared to their older counterparts. They can run for years without any repairs, and we sometimes translate that to mean they don't need any maintenance. The trouble is that without maintenance, parts in the vehicle are gradually wearing out, fluids are getting dirty, oil is developing sludge — a lot of stuff is happening that we can't see, and it is destroying the vehicle. The first time we learn there is a problem, we have a major repair bill on our hands.

Older vehicles just couldn't keep going without frequent maintenance; they broke down without timely vehicle care. Modern vehicles are designed to keep running even when they're not fully healthy. Unfortunately, that convenience has led some of us to become complacent and ignore vehicle care — until we have to fix something. And fixing something today takes a whole lot more than it used to.

Some people in Novi just don't feel comfortable taking their vehicles to their local Novi service center. They don't know much about engines or auto mechanics, so they don't know what questions to ask. They don't want to appear foolish or ignorant.

Your physician doesn't expect you to understand what a ligament is or how it works. But if you have a problem with one, she's going to explain to you what it is, what's wrong with it and how it can be fixed. It's in her best interest as well as yours to do so. You'll both feel more comfortable with the treatment.

That's what you can expect from the pros at Novi Motive Authorized Goodyear Dealer. They have to be highly trained and work with a lot of complex, high-tech systems. They don't expect their Novi customers to understand car care. So ask questions. You need auto advice from a service specialist, just as you need medical advice from a doctor and financial advice from a financial advisor.

Which brings us to the next concern: trust. A lot of rumors fly around Novi about auto repair scams. You may have heard about some local auto shops taking advantage of customers and replacing parts that weren't broken. Frankly, this is just bad business practice. Novi auto service centers won't stay in business long if they're engaged in this type of activity.

It's in the best interest of Novi service centers to diagnose a problem correctly and fix it right the first time. That's how they keep their businesses open.

Trust must be earned. But just as it took time for you to establish a relationship and rapport with your doctor, it will take time to build a relationship with your service center.

Also, realize that when your friendly and knowledgeable service advisor at Novi Motive Authorized Goodyear Dealer recommends routine maintenance, he is generally relying on your vehicle manufacturer’s recommendations. In other words, your trust lies both with your service advisor and your vehicle manufacturer. You'll find that most of the service recommendations from Novi Motive Authorized Goodyear Dealer you receive coincide with what's in your manual.

Those recommendations were set up by the engineers who designed your vehicle, not Novi Motive Authorized Goodyear Dealer. The team at Novi Motive Authorized Goodyear Dealer is just offering you a friendly reminder — a helpful reminder really, since most of us don't post our owner's manuals to our calendars.

Money is behind most neglect of vehicle maintenance. First, they worry that they can't afford it. Second, they worry that they're being overcharged.

The simple truth is, car care is like health care. We can't afford not to have it. Preventive maintenance is cheap compared to repair work. It extends the lives of our vehicles and saves us money on fuel. It also makes our vehicles safer to drive, which can prevent accidents. Putting off preventive maintenance can be very expensive.

Novi area service centers have to be competitive. Like any business, they can't afford to overcharge customers or they go out of business. But vehicle care today does cost more in Michigan than it used to. Vehicles are more sophisticated, complex and high-tech. That means technicians have to be better trained. They have to purchase high-tech diagnostic equipment and tools. They have to keep up with the latest advances in vehicle engineering and subscribe to computer databases. Like any business, they also have labor costs, insurance, rent, utilities, taxes, office supplies, etc.

If you are strapped for cash, Novi Motive Authorized Goodyear Dealer can offer auto advice to help you keep your car running safely and manage your budget. For example, let's say you need new brake pads, transmission service and a new cabin air filter. A technician can't ethically recommend you delay brake service: that creates a safety hazard for you and other Novi drivers. You need to get that done now. But they can let you know if the transmission service can wait a month and how long you can put off changing the cabin air filter. They can also estimate what these services will cost. That gives you the time and information you need to save up for the other services.

The key to modern car care is preventive maintenance. Our modern vehicles are safer, more fuel efficient and more reliable than ever before. But to keep them that way Novi drivers have to be more proactive about caring for them. It's good to know there are knowledgeable professionals at Novi Motive Authorized Goodyear Dealer who can help us do just that.

Novi Motive Authorized Goodyear Dealer
21530 Novi Rd
Novi, Michigan 48375
248-349-0290

Latest Posts

Categories

Air Conditioning
Alignment
Automotive News
Battery
Brakes
Cabin Air Filter
Check Engine Light
Cooling System
Dashboard
Diagnostics
Differential Service
Drive Train
Emergency Items
Engine Air Filter
Exhaust
Fluids
Fuel Economy
Fuel System
Headlamps
Inspection
Keys to a long lasting vehicle
Maintenance
Monitoring System
none
Older Vehicles
Parts
Safety
Serpentine Belt
Service Intervals
Service Standards
Shocks & Struts
Steering
Suspension
Timing Belt
Tires and Wheels
Transmission
Warranty
Windshield Wipers

Archives

December
November
October
September
August
July
June
May
April
March
February
January
December 2016
November 2016
October 2016
September 2016
August 2016
July 2016
June 2016
May 2016
April 2016
March 2016
February 2016
January 2016
December 2015
November 2015
October 2015
September 2015
August 2015
July 2015
June 2015
May 2015
April 2015
March 2015
February 2015
January 2015
December 2014
November 2014
October 2014
September 2014
August 2014
July 2014
June 2014
May 2014
April 2014
March 2014
February 2014
January 2014
December 2013
November 2013
October 2013
September 2013
August 2013
July 2013
June 2013
May 2013
April 2013
March 2013
February 2013
January 2013
December 2012