I've been going to NoviMotive for nearly 20 years and I continue to be impressed with the service. I called Tom the other day to get his thoughts about performing a milestone scheduled maintenance (60K) instead of taking my car to the dealership. My goal was to carve out specific items I either didn't need or could do myself. (e.g. changing the cabin air filter) I went to NoviMotive the next day with my maintenance book expecting to go over it and try to explain my intentions with as little confusion as possible. Tom greeted me and had already researched and printed the 60K maintenance checklist for my car. He made the experience easy and saved me more than a hundred dollars. This is a great example of customer service nevermind car service. Tom understood what I was trying to accomplish, did a little extra effort and delivered in a way that exceeded my expectations. There are a lot of businesses that could learn something from Tom and NoviMotive.
— Rick m., novi, MI
We moved into the area just a year ago and we found Novi Motive through a coupon mailer, and we're so glad we did! I appreciate their friendly staff and their honest, trustworthy technicians. I love that they have a little play area, and the free coffee and comfortable waiting area, it makes bringing my three little ones along very easy, and even enjoyable!
— Nicole K., Northville, MI
Having been a customer for 30 years, I think you know how we feel about this shop. Tom T. has always gone way beyond expectations to be friendly and helpful, and since I'm a guy who doesn't know much about cars, the trust I have in him gives me complete peace of mind regarding anything he says is really needed. I now have over 205000 miles on one of my vehicles, one which has always been serviced by Novimotive, and I largely give your company credit for that achievement. The ladies at the front desk are also helpful, friendly, and eager to provide any personal service needed. We could not be happier!!!
— Eddie c., northville, MI
We've been going here for 8 years with all kinds of crappy cars and they've always been good to us. Now we have a newer car and don't see them so often.
— Darian b., northville, MI
We've been taking our cars for service to Novi Motive since 1999. They are very good and I appreciate that they don't take you to the bank when you need something done. I will continue to keep going to them as long as they are open. Thanks Novi Motive!!!
— Michael l., novi, MI
I am new to the area and was looking for a reliable busniess I could trust to take my vehicle to. I asked afew of my new neighbors and they all said "Novi Motive". I came in just for an oil change, everyone was very plesant and made me feel very comfortable. Bryan explained what maintance services were needed for me and listed them out in order of inportance and urgency for me. Thank you all!
— Carol C., Northville, MI
I starting bring in my company cars to Novi Motive 10 years ago and was impressed by the job they did. I now bring in all my personal cars too. I drive past many shops on my way but well worth the drive to make sure its done right!
— John S., South Lyon, MI
Great place to go for quick honest service. I was in the buisness for many years myself and truly appciate finding a shop with values.
— Russ W., Livonia, MI
15 years, many, many cars, hundreds of thousands of miles. Novimotive has serviced them all. I trust these folks to keep my family and me safe. You should, too.
— Michael S., Novi, MI